Privacy Policy domiciled in CDMX, Mexico, is responsible for collecting your personal data, the use given to it and its protection.

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter referred to as the “Law”) and its Regulations, we ask you to carefully read the Terms and Conditions contained in this Privacy Notice ( the “Notice”), as it contains the terms and conditions applicable to the Personal Data that we collect to be able to offer the online sales service in the event that you grant your consent. Your personal information will be used to provide the services and products you have requested, inform you about changes in them and evaluate the quality of the service we provide.

As a normal part of its activities, and in accordance with its legal corporate purpose, the Controller in some cases collects and stores information considered as Personal Data, in terms of the Law and, therefore, we are a subject regulated by it. The Personal Data that you provide us, or that is generated through visits to the site, will vary in each specific case depending on your activities on the site, and will be as follows:

  1. If you enter comments through the contact form: when using this functionality, only the following Personal Data will be collected and stored: a) General Data: Full Name (the one you provide), your email address and any other data you provide. Enter in the comments. In all cases, the accuracy and veracity of the Personal Data collected will be up to you, since it is you who captures said information.
  2. When using the site, data is collected through tools known as Cookies and Web Beacons. These elements collect the IP address, your browser type and operating system, the Internet pages you visit, browsing and consumption habits and patterns, the links you follow and the site you visited before entering ours. From all the Personal Data mentioned above, a user profile is created, which is used for the purposes described below.

The Controller does not collect Sensitive Personal Data. Your Personal Data will be used and processed for the purposes that are exhaustively described below:

  1. Primary purposes. a) If you fill out the contact form, to contact you, resolve your questions and raise a proposal or possible business relationship, based on your needs or those of the company you represent.
  2. Secondary purposes. a) To identify you, locate you, communicate with you, contact you, send you information, as well as its statistical and scientific use (analysis of metrics); b) To develop, on its own or through its affiliates or any third party, studies on the interests, behaviors and demographics of the Owners, in order to better understand their needs and interests, and offer better services; c) To improve our business initiatives and strategies; d) To analyze the Internet pages visited, the searches carried out by the Owners, as well as to improve our offer of content and articles, including their personalization, presentation, programming and services.

The Controller will not transfer your Personal Data without your consent, although it may use it for purposes that depend on third parties, such as statistics and sending newsletters, without any transfer of said Data. If you do not consent to your personal data being transferred under the terms set out in this privacy notice, you can request it in your support account.

The temporality of the handling of Personal Data will be indefinite from the date on which you provided it, and of course you may object at any time you consider appropriate, for the purposes of blocking and canceling them. Once you provide your Personal Data to the Controller by any means, we inform you that these will be kept in a CRM system in the site's archive, whose access will be limited only to the address . Your personal data will be processed at all times in a lawful manner and observing the principles of Legality, Consent, Information, Quality, Purpose, Loyalty, Proportionality and Responsibility, in compliance with the provisions of the Law.

Any questions about this Notice, about your Personal Data and its treatment, or about how to exercise the rights described below, can be answered by sending an email to . You will have access to your Personal Data and/or Sensitive Data at all times, either to request its rectification, cancellation, opposition or revoke your consent, in accordance with the provisions of the Law (the “ARCO Rights”), in accordance with the written or electronic, through the procedure you will find here. You must direct your request carefully to the Controller at the email . This request must be accompanied by the following: a. Photograph or scan of your official identification with photograph and handwritten signature or, if you are acting on behalf of someone, also attach a copy of the power of attorney notarized and/or registered with the corresponding Public Registry and, where applicable, the articles of incorporation. b. Scan or photograph of proof of address. In the writing you must: i) Indicate your name or company name and provide a physical address for the dispatch of the response, communications, documentation and responses; ii) Let us know the Personal Data to which you wish to access, or wish to have it rectified, cancelled, reviewed, as well as to oppose the processing or revoke your consent; iii) State whether you know or remember the purpose for which you provided them and the name of the Responsible Party to whom you gave them; and iv) Establish your request in a clear, respectful and concise manner, as well as express any other information or document that facilitates the location of your Personal Data. The Controller will have a period of 20 days, counted from the receipt of the request, to resolve it or request more information. If your request is appropriate, because you have proven your personality and your Personal Data could be found in our database, it will be executed within a period of no more than 15 days. The Responsible Party will keep you informed of the process at all times when you request it. The response and access to your Data, as well as the supporting documents, may be delivered to you, after accreditation of identity and/or personality, through copies certified by the company and its legal representative, electronic documents or simple copies. Whenever the request is made through electronic means, preference will be given to said means for sending responses and resolutions. In the event that the Controller requires to use your Personal Data for purposes other than those indicated in this Privacy Notice, it will contact you either in writing, by telephone, electronically, or by any optical, sound, visual or other means. technology allows now or in the future and will explain the new uses it intends to give to said information in order to obtain your explicit consent.